The Ahnu warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Ahnu which are past one year from date of purchase will be evaluated on a case-by-case basis.
Please note that Ahnu can offer an exchange or site credit but does not perform repairs.
Items returned for defect evaluation will be processed in the order they are received. Evaluations can take 1 to 3 weeks.
Exchange will be shipped via UPS Ground at no cost to the customer.
In order for us to properly process your return, we kindly ask that you complete the following steps.
- Please click this link and complete the Retail Return Form
- Type your contact and product information into the provided fields
- Select to receive either an exchange or site credit for your warranty evaluation
- Once all fields are completed click the “Submit” button
- Print the confirmation page and include it in the box with your shipment
- Send your package via a trackable shipping method to the address listed on the printed return form.